MERCER COUNTY —
Mercer County’s success in collections is shared by nearly all 67 Pennsylvania counties, he said, because local and state leaders continually revamp laws and collections practices. Additionally he said, the domestic relations staff has the opportunity to be involved with the Pennsylvania Child Enforcement Advisory Committee that meets five times a year, asking workers for input about how best to do their job.
He also said the caseworkers are also extensively trained, which helps account for the high collection rates.
Aiming to be as customer-friendly as possible, Nikoloff said the office is open every day and customers on both sides of the collection order are welcome at any time.
Improvements to the office’s security system allows him peace of mind that visitors are not armed. “Thanks to forward thinking on the part of our county officials, the improvements were not done out of necessity,” he said.
He said in all the years he has been on the job, he can count the number of “incidents” on one hand. “And I think that speaks well of our staff that they can answer questions and handle things,” he said.
Nikoloff was honored at the annual Domestic Relations Association of Pennsylvania conference in Harrisburg last month, receiving the Robert S. Stewart award for “achievements that have won the respect of child support workers throughout Pennsylvania.”
He is a 1975 graduate of Grove City College with a bachelor’s degree in Sociology and he earned a Master’s degree in the Administration of Justice from Shippensburg University in 1984.
He and his wife, Allyson, have a son, Michael, who lives in Carlisle, Pa.